the staff was very rude, car was dirty, and was charged extra fees at pickup that was not listed onl

Car was not clean, was loud as if a muffler or tire issue. Address on confirmation email was not exact and office was difficult to find.

Price was good.

Terrible service, very disrespectful. not pleasant one bit, customer walked out and cancelled booking because of bad reviews on Right Cars. I agree, will not rent there anymore, rather pay higher price, with people who are respectful.

Never took the rental. Went next door to sixt and had a great experience!

They did not explain what was needed for insurance and charged me without telling me. They also tack on a bunch of hidden fees like mileage and sunpass once you get there...

Like: The shuttle came quickly and was a short trip to the pickup. I was up sold on the insurance although I had already purchased the full package, but they reduced my deposit from $2K to $500 for the economy car. Toll costs were explained well. Return was super easy and I was happy to see NO incidentals on my CC and deposit refunded in full when I got home!
Dislike: I thought the insurance up sell was confusing bc I had already purchased a full package.