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Great experience with Easy Car Rentals but Below Average experience with Alamo rental agent-Antonio

Reviewed: Tue, Feb 12, 2019
About Alamo: 8.3 /10
Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!. Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.
About QEEQ: 10.0 /10
Mini | Mitsubishi Mirage 2 Doors or similar

Relevant Reviews on Alamo Orlando International Airport

Maxine Commons

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Reviewed: Sun, Jun 22, 2025
About Alamo: 10.0 /10
Excellent service, very attentive, perfect.
About QEEQ: 10.0 /10

Marico Sheridan

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Reviewed: Thu, Apr 28, 2016
About Alamo: 8.0 /10
Since I arrived early in the morning, there was only one staff member, but the process was quick and I had my car within ten minutes. However, one minor issue was the tolls on the highway, which could be paid either in cash or via the ETC system. I wasn't informed about this at the time. Fortunately, my friend saw an English instruction in the rental information indicating that I could use ETC and the fee would be charged to my credit card, so I was able to proceed smoothly.

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Pickup Truck | Chevrolet Colorado or similar
Reviewed: Wed, Jan 4, 2023
About Alamo: 10.0 /10
O carro superou minhas expectativas
About QEEQ: 10.0 /10

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Full Size Van | Ford Transit or similar
Reviewed: Mon, Jun 17, 2019
“Quick and simple but be prepared for sales pressure upgrade tactics”
About Alamo: 9.0 /10
Staff trying to upsell to much putting on extensive pressure to spend more on a smaller more expensive vehicle and basically been negative in the vehicle I had booked. When i declined numerous times attitude changed negatively. Also when signing documents just told to sign in various places but with no explanation on what I was signing for. Don't get the access insurance instead save by doing it yourself at www.carhireaccess.com who were $44 cheaper than Alamo. The Chevrolet mini bus I booked did 13.5mpg to the gallon so its thirsty. Good job petrol is cheaper in the usa than the uk. It's about £0.56p a litre compared to £1.32 in the uk.
About QEEQ: 8.0 /10
Was easy to book and straightforward no issues and ok prices
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I.DUNDAR

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Sports Cars | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Fri, Jul 20, 2018
“Excellent Option for a rent a car”
About Alamo: 10.0 /10
Like: Almost everything.
Dislike: Almost nothing.

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