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Search for Alamo Car Rentals in Orlando

Great experience with Easy Car Rentals but Below Average experience with Alamo rental agent-Antonio

Reviewed: Tue, Feb 12, 2019
About Alamo: 8.3 /10
Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!. Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.
About QEEQ: 10.0 /10
Mitsubishi Mirage 2 Doors image
Alamo
Orlando International Airport(MCO)
Orlando
United States
Mini | Mitsubishi Mirage 2 Doors or similar

Relevant Reviews on Alamo Orlando International Airport

Gill Christ

View more >
Alamo
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Aug 4, 2024
About Alamo: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Boris Robert

View more >
Alamo
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jun 4, 2019
About Alamo: 10.0 /10
The staff was very friendly and patient. You can handle the rental at a self-service kiosk, but our domestic driving licenses still needed to be verified at a manual counter. All the fees were clearly explained, and there were no ambiguous charges. As we were about to leave the airport in the rental car, the inspector found that our selected car was still under maintenance because its license plate had expired. They immediately brought another car for us. In the process of changing cars, we carelessly left our phone in the original car. The staff quickly called the person who had taken the original car and had it returned, so we got our phone back. Overall, the car rental process was very smooth, and the staff had excellent attitudes.
About QEEQ: 10.0 /10

W Hennessy

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Intermediate SUV | Hyundai Santa Fe or similar
Alamo
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jul 5, 2019
“great overall experience”
About Alamo: 10.0 /10
Great experience, staff super friendly and we were given an upgrade at pick up so we were delighted with Alamo.
About QEEQ: 10.0 /10
Easy to use website & happy to use again & recommend.

P.SMITH

View more >
Standard | Toyota Camry or similar
Alamo
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, May 3, 2018
“Excellent - will use easyrentcars next time”
About Alamo: 10.0 /10
Like: Easy to pick car up after long flight - exactly what we ordered - new car - excellent value.
Dislike: Bit of a hard sell to upgrade.

M.N.

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Economy | Nissan Versa Note 2 Doors or similar
Alamo
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Apr 18, 2018
“Very good.”
About Alamo: 8.6 /10
Like: Very efficient!
Dislike: Nothing.

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