Service above all

The staff were very good made the process easy and was very helpful. Only cost $20 more to upgrade to a bigger car.

Professional And helpful at both ends. Only issue was sign posting at drop off as too easy to turn into wrong entrance and have to try and then round when you're in the way!

I picked up the car at the office at 9AM on last Sunday but experienced with the unfriendly, no service mind male staff at the counter. After we got in to the car, we noticed that the seatbelt at the back seat didn't work just before we drove out. Then the female staff was still care enough and changed the new car for us, but didn't talk anything, just kept me the key and disappeared. My first time worse car rental experience in NZ!

I rented the cars with this app 3 three already and it's very amazing and easy to book

drove in a vehicle have booked for. a bit wait for both pick up (Wellington airport) & drop off (Auckland airport), not that smooth. counter staff at pick up didn't introduce his products, had to offered myself. they should get more stuff on both ends to reduce the queues faster.

Car was sufficient for needs and had virtually no wait to pick up.

Rental was easy and cost effective.