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Forced to upgrade when collecting car

Reviewed: Thu, Feb 14, 2019
About Europcar: 7.0 /10
When we collected the car we had to upgrade to a larger vehicle for another £45 in order to get snow chains.
Mini | Renault Twingo 2 Doors or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

Xavier Wright

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Reviewed: Wed, Sep 4, 2024
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sun, Apr 7, 2019
“Car was fine, but voucher did not specify which car hire company”
About Europcar: 8.3 /10
Once we found out it was Europcar, pickup went smoothly. We were persuaded to upgrade to a Golf VW for around 80 euros more as we were informed the car available was only a Fiat 500 which was probably too small for our purposes.

j.joshi

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Compact | Renault Megane or similar
Reviewed: Wed, Feb 27, 2019
“The location in Geneva was shocking as we were sent all over the airport trying to find it.”
About Europcar: 6.0 /10
Waited ages and the lady at Geneva took ages serving us. Only 1 person at the counter which was ridiculous and another hour wasted. We've always hired cars and this has been the worst experienced we've received so far.
About QEEQ: 8.0 /10

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Economy | Citroen C3 or similar
Reviewed: Thu, Feb 7, 2019
“europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home”
About Europcar: 6.7 /10
europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home (or favourite destination) plus winter tyres should be standard (as it is on the Geneva side)
About QEEQ: 8.0 /10

M.Checketts

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Mini Van | Renault Scenic or similar
Reviewed: Sat, Jan 19, 2019
“Europcar staff were not friendly. They did not provide a map to find drop off point”
About Europcar: 6.0 /10
Car was OK, but not as big as expected. Staff were abrupt. Finding drop off point in French sector of GVA was VERY difficult and stressful. I would hesitate to go there again
About QEEQ: 8.0 /10

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