Very satisfied. Picking up the car in Nice was quick and simple. The car was in good condition, clean and well-maintained. Returning the car in Paris was straightforward, just park the car and hand over the keys at the counter. The credit card pre-authorization was canceled within a few hours—great experience.
Returning a car at Paris North Station is quite troublesome and the process is somewhat inefficient. Other aspects are fine, but the tire pressure was low and the car wasn't very clean inside.
I booked a Peugeot 508 but was upgraded to a BMW 3 Series diesel wagon. The car had 70,000 kilometers on it but was in very good condition. I didn't visit any chaotic big cities, so there were no issues with theft or vandalism. I thoroughly enjoyed the driving experience with the diesel BMW: precise steering, adaptive cruise control with L2 semi-autonomous driving, powerful performance, stable at high speeds, and excellent sound insulation. It's perfect for the South of France, which has both mountain roads and highways for long-distance driving. In terms of space, the trunk is very large and can fit two 28-inch suitcases plus a carry-on bag.
The car rental company is doing great business, so vehicle availability was slightly tight. However, they still arranged a car of the same class for me, and the vehicle was in excellent condition without any issues!
The car I booked was the car I got. The staff were friendly, and they let me pick up the car more than an hour earlier without any issue. There were no upselling tactics or unclear charges, and the deposit was refunded promptly. Since I'm not a skilled driver, I chose to purchase the full local insurance. The car was in great condition and easy to drive. One suggestion: avoid returning the car in downtown Paris at all costs—the traffic is absolutely terrible!
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