FRANCE CAR RENTAL REVIEWS

No hard selling at the counter, which was nice. We originally booked to pick up in Marseille and return in Lyon, but our plans changed and we asked to return the car in Marseille instead—no extra fees at all. The car was in great condition and had CarPlay. Just remember to bring your own cable, and note that the CarPlay port is a regular USB-A if you want it to work. Overall, driving in France felt really relaxing; outside the big cities, it’s actually very suitable for road trips.

Staff were pretty friendly and easy to talk to

The car we originally booked was a bit small, but the rental company helped us switch to a more suitable one and the extra cost was reasonable. We’ve used this company a few times now, their service is solid and they don’t push any unwanted add‑ons. Overall, pretty good!

Overall everything was great, it’s just that the queue took way too long.

Everything else was great, but the deposit was insanely high.

Service was really fast, but I still haven’t seen any charge go through yet, so I’m feeling a bit uneasy about it.

They sorted things out right away as soon as an issue came up, and their attitude was excellent.

Really good experience—they upgraded me to a compact car with more room, it felt pretty spacious. The car was very new and the staff were super friendly.

They’ll really push you to upgrade the car and add extra insurance, and if you say no they try to scare you with all kinds of worst-case scenarios. Just stick to what you want and don’t give in.

Everything went smoothly overall. Everyone was professional and friendly, except for one female staff member I ran into at terminal 1.

Service attitude was okay overall. Honestly, Avis and Budget are basically the same counter—just pick whichever’s cheaper. The key drop box is only labeled Avis, no Budget, but that shouldn’t really matter. One annoying thing: when we booked, the main driver didn’t bring their physical credit card, and Apple Pay couldn’t be used for the deposit. Another person, listed as the second driver, tried to switch to being the main driver and use their own physical card, but the staff refused to change it. Really hard to understand their logic.

The staff at the store were super friendly and helpful.

Super efficient from start to finish!

There are a few rental companies whose names instantly make me feel at ease, and Avis is one of them. Big brands usually mean more reliable service. But this time the drop-off location info was a mess, and I couldn’t get through on the phone after trying multiple times—the branch number was basically useless. That’s why I can’t give a full 5 stars.

Wow, just awesome.

Overall, the whole process was really quick.

Car rental service was pretty good overall.

Super satisfied with the whole experience.

Overall a really good experience with the rental company, the staff were very friendly and helpful.

I really hope the actual car model can match what I booked.