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EasyRent IN IRELAND are Superb! VERY friendly, helpful and considerate!

Reviewed: Sun, Feb 17, 2019
About Easirent: 8.7 /10
Nothing could have been better! The staff were all superb! In my heading, I stress "Ireland" as Easirent staff in the UK are, in my experience, a bunch of crooks! At Gatwick, after a 10 hour flight, I paid a "deposit" for a car I had already paid in full to rent, only to subsequently find they had charged me for an "Upgrade" to a Diesel car - which I didn't want or need - at more than the cost of the initial rental! At Heathrow, they refused to give me a car I had booked and paid for because I did not have any utility bills dated in the last 3 months proving I lived at my address in the UK? I had been away for 4 months, I pay my bills by direct debit so do not get paper bills and have my bank statements sent electronically so how on Earth could I comply with the VERY small print of their contract? I offered them my passport to HOLD against the rental, £20 000 to be blocked on my credit card as a deposit or for them to run a credit check on me. They refused - but kept my money anyway and ignored attempts to contact them afterwards! I got a taxi to Green Motion down the road and they gladly gave me a car without needing any supporting documents! Easirent Ireland MUST be a different company as the service there is fantastic and I would recommend them to anyone without hesitation! Just avoid Easirent in the UK!!!!
About QEEQ: 8.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on Easirent Dublin Airport

A.Knight

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Standard | Volkswagen Passat Estate or similar
Reviewed: Tue, Jan 7, 2020
“On current experience I’d go to a hire company that provides the car class booked.”
About Easirent: 6.3 /10
Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.
About QEEQ: 7.0 /10
Have yet to see a refund which the so called price protector achieved for me, certainly hasn’t hit my credit card. And it’s now 3 weeks since my hire started.

G.Tyne

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Mini | Toyota Aygo or similar
Reviewed: Wed, Jul 10, 2019
“Do not use easirent dublin airport. Shocking experience. See google reviews for other reviews.”
About Easirent: 2.0 /10
Never again, this is the worst rental car experience ever, I suggest removing them from your platform as I thought you were the same company. Shocking service, all the scam extras they charge, the delays in pick up, told I had to bring it back full of fuel when it only had a quarter tank when I collected. Rude staff who didn't care.
About QEEQ: 8.0 /10

A.Matcheswalla

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Compact | Ford Focus or similar
Reviewed: Tue, Jun 18, 2019
“Value for money”
About Easirent: 6.7 /10
Easirent has not yet refunded the deposit of 2100 euros they charged.
About QEEQ: 8.0 /10

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Mini | Toyota Aygo or similar
Reviewed: Fri, May 10, 2019
“Terrible and cheap only to start with”
About Easirent: 5.0 /10
Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent

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Mini | Fiat 500 or similar
Reviewed: Wed, May 8, 2019
“Don't use”
About Easirent: 4.3 /10
The car was ok. The pick up was dreadful and slow. The service at the puck up was so slow. I would advise that the cheap price is not worth it. Very vigorous selling of insurance that was factually incorrect

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