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EasyRent IN IRELAND are Superb! VERY friendly, helpful and considerate!

Reviewed: Sun, Feb 17, 2019
About Easirent: 8.7 /10
Nothing could have been better! The staff were all superb! In my heading, I stress "Ireland" as Easirent staff in the UK are, in my experience, a bunch of crooks! At Gatwick, after a 10 hour flight, I paid a "deposit" for a car I had already paid in full to rent, only to subsequently find they had charged me for an "Upgrade" to a Diesel car - which I didn't want or need - at more than the cost of the initial rental! At Heathrow, they refused to give me a car I had booked and paid for because I did not have any utility bills dated in the last 3 months proving I lived at my address in the UK? I had been away for 4 months, I pay my bills by direct debit so do not get paper bills and have my bank statements sent electronically so how on Earth could I comply with the VERY small print of their contract? I offered them my passport to HOLD against the rental, £20 000 to be blocked on my credit card as a deposit or for them to run a credit check on me. They refused - but kept my money anyway and ignored attempts to contact them afterwards! I got a taxi to Green Motion down the road and they gladly gave me a car without needing any supporting documents! Easirent Ireland MUST be a different company as the service there is fantastic and I would recommend them to anyone without hesitation! Just avoid Easirent in the UK!!!!
About QEEQ: 8.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on Easirent Dublin Airport

Robert Field

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Reviewed: Sat, Oct 25, 2025
About Easirent: 10.0 /10
The shuttle bus to the car rental station at the airport is very convenient, and the customer service is excellent.
About QEEQ: 10.0 /10

K.Wrench

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Mini | Fiat 500 or similar
Reviewed: Tue, Nov 8, 2022
“Poor”
About Easirent: 6.0 /10
First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply
About QEEQ: 10.0 /10

P.Kearns

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Economy | Ford Fiesta or similar
Reviewed: Thu, Jul 25, 2019
“Horrific. Never again”
About Easirent: 4.0 /10
Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!! Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it. My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked

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Economy | Ford Fiesta or similar
Reviewed: Wed, May 29, 2019
“EasiRent Dublin - Awful Experience. Damaged Car and rude staff.”
About Easirent: 3.3 /10
Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.
About QEEQ: 10.0 /10

C.Halligan

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Economy | Fiat 500l or similar
Reviewed: Mon, May 27, 2019
About Easirent: 8.7 /10
We are still waiting for our money back regarding the taxi transfer from the airport. We hope this is imminent. The insurance was a little high for a day!

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