Great customer service. Will certainly return again.

David Long D.Long

Ireland

Reviewed: Thu, Feb 21, 2019

About Easirent: 10.0 /10

I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.

About QEEQ: 10.0 /10

Intermediate | Ford Mondeo or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

G.Aylward

Ireland

1 days rental

Compact | Ford Focus or similar

Reviewed: Thu, Aug 8, 2019

“Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.”

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

C.Ryan

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Mon, Aug 5, 2019

“Samantha at Dublin Airport was exceptional”

About Easirent: 10.0 /10

Yes, it was perfect

About QEEQ: 10.0 /10

Can't remember any problems.

Ireland

1 days rental

Intermediate | Kia Optima or similar

Reviewed: Tue, Jul 16, 2019

“Ridiculous asking for proof of address and payslip without notice”

About Easirent: 9.0 /10

Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated

G.Coupe

Ireland

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Fri, May 24, 2019

“Appalling”

About Easirent: 2.7 /10

Appalling , you advertise cars that are 1 year old the heap you gave me was 3 years old over 65000 miles and service light was on, you tried to sell me add on car insurance by scaring me and swiped my card for over 2000 euros that takes 18 days to return , shocking service, add to this I had to pay for a taxi to get to your site all round a joke , never again

Ireland

1 days rental

Intermediate | Ford Mondeo or similar

Reviewed: Thu, May 2, 2019

“Good but with some hassle”

About Easirent: 7.0 /10

Need to advise customers at check in the time it may take from drop off the airport terminal. There seems to be only one van so fir us it was about a 25 min wait, which is a long time if you are in a rush. You could walk to the terminal in less time.

About QEEQ: 8.0 /10

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Great customer service. Will certainly return again.

Relevant Reviews on Easirent Dublin Airport

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