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Had to pay 100 euros extra to upgrade as the car class I ordered was not available.

Reviewed: Sun, Feb 24, 2019
About Europcar: 5.7 /10
Will never use Europcar again! And will never hire from the French side of Geneva airport again - both are too much stress and hassle! No winter tyres available on a car that will spend 90% of its time driving up the alps? Then told because I didn’t have winter tyres I need to up the insurance to cover - double the rental. Then told car I ordered not available and to get a car we could fit our luggage in I needed to pay an upgrade, not happy! Then access to French side of Geneva airport is unmarked and very difficult to find - even with Satnav. Whole rental was a very stressful experience for 80 miles driven to resort and back, next time we will use a transfer service!
About QEEQ: 8.0 /10
Economy | Citroen C3 or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sun, Apr 7, 2019
“Car was fine, but voucher did not specify which car hire company”
About Europcar: 8.3 /10
Once we found out it was Europcar, pickup went smoothly. We were persuaded to upgrade to a Golf VW for around 80 euros more as we were informed the car available was only a Fiat 500 which was probably too small for our purposes.

j.joshi

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Compact | Renault Megane or similar
Reviewed: Wed, Feb 27, 2019
“The location in Geneva was shocking as we were sent all over the airport trying to find it.”
About Europcar: 6.0 /10
Waited ages and the lady at Geneva took ages serving us. Only 1 person at the counter which was ridiculous and another hour wasted. We've always hired cars and this has been the worst experienced we've received so far.
About QEEQ: 8.0 /10

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Economy | Citroen C3 or similar
Reviewed: Thu, Feb 21, 2019
“Awful, scammed and so much paperwork to claim back just €35”
About Europcar: 6.7 /10
Had to pay double at the counter for winter tyres, then lied to about a scratch at the end not being charged after I said it wasn’t me

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Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Sat, Feb 16, 2019
“Europacar very helpful. Your company is a shambles and very misleading.”
About Europcar: 7.3 /10
Very good

Y.Jurgens

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Compact | Ford Focus or similar
Reviewed: Sun, Jan 20, 2019
“Had I know the additional expense of winter tyres it would have been cheaper for me to get a coach t”
About Europcar: 7.0 /10
The car did not have winter tyres despite me making it very clear I was going to a ski resort. I had to pay extra for the winter tyres when collecting the car.
About QEEQ: 10.0 /10

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