Well worth the money

Even though I bought full insurance through QEEQ, the counter still tries to upsell.

There was a minor issue when we rented the car. We asked the staff for an electronic toll collection device and they said they had one. We signed the contract and the staff, probably eager to get off work, didn't include it properly. When returning the car, we were almost fined for electronic toll fees. Thankfully, my child, who speaks fluent Portuguese, argued our case and pointed out the contract wasn't signed correctly. The return staff then realized it was a mistake from when we rented the car and apologized. It was resolved smoothly in the end.

LUIS PONTE was very UNPROFESSIONAL, rude and arrogant.when I dropped off the vehicle the inspection with done with a fine tooth “ per say”. It was a very very thorough inspection. MELVIN even went on his knees in front of every tire to inspect for damage HOWEVER when I picked up the vehicle he wasn’t very keen on documenting all the existing damage on the vehicle. That made me very uncomfortable as if they are looks for tho fa to charge you when you drop off the vehicle.

I got charged 95 euros to drive in Portugal. First they charge me. I would like some of explanation. I told them everything was payed for,they to discuss it with the rental company.

Like to know why I got charged 95 to drive in Portugal. Told them everything was payed for. They told me to discuss it with the rental company.

Awful experience avoid at all costs! Gave us a car which had a punctured tyre and charged us £400 for damages!!