It's okay, everything went pretty smoothly.

The service was excellent. They provided a detailed introduction to the car's condition and recommended reasonable additional insurance. The process of borrowing and returning the car was also very quick. We were able to pick up the car immediately upon arrival without any delay. Overall, it was a very good car rental experience.

The pickup process is painfully slow - all data need to be typed in manually while you wait, this is so silly. I hope they improve it some day!

Great booking site, thanks!

My only complaint is that the car was too big. The counter man showed us a picture of a Toyota hatchback- which was great and what I wanted. The actual car was a big, boxy South Korean car with sports tires. It was much bigger snd clunkier than I wanted. I wish they had given us the car we wanted and not the one we got.

Like: The car we received was the model we had booked. The car was in perfect condition, being one of the latest models and with low mileage.
Dislike: The car was a little bit dirty, having sand in the glove box, the inside door handles and the back of the front seats were sticky.