AUCKLAND CAR RENTAL REVIEWS

Great cars at very good prices. Shuttle transport arrives at the airport pick-up area within minutes once Top Rental has been contacted to notify arrival. Staff are the best!

Always an easy booking process with clear display of all options available. Price protector can be very helpful, though it wasn't activated on this occasion (prices did not drop).

The car was in excellent condition, with a total mileage of 30,000 KM. We drove around the North Island, and the vehicle performed stably and accelerated well on winding mountainous roads with a maximum speed limit of 100 KM on two-way lanes. It's important to slow down appropriately on curves and stay fully focused while driving. These past two days helped me get rid of bad driving habits I had in China. Traffic is very efficient here, with no ubiquitous traffic lights or cameras like back home—everything relies on rules and self-discipline.

Satisfied

They upgraded to a brand-new model for free.

Picking up the car just required filling out a form, and dropping it off was super quick—they just took a quick look and said everything was fine. Very efficient! The only downside was that the shuttle was a bit hard to find, but other than that, no complaints. The car was really fuel-efficient.

The service was quite good.

Both pickup and drop-off were very convenient. You can rent with confidence without worrying about issues.

Very affordable.

The staff was very enthusiastic, explaining all the details and precautions on the way to pick up the car, just like introducing their own child. The service was excellent!

The vehicle was in good condition, clean, and the exterior was almost flawless.

If there are multiple drivers, an extra $8 per person per day is required. Also, parking needs to be prepaid; otherwise, fines can be significant. The vehicle was spacious and relatively new. We traveled from the North Island to the South Island for 11 days and used just over two tanks of fuel. CarPlay was very convenient, and there was no need for an additional phone holder. QEEQ and Europcar coordinated seamlessly, and pickup was quick. The only downside is that claims require upfront payment and reimbursement later, though luckily, there were no costs incurred this time.

Very satisfied, quick and hassle-free.

I didn't realize we were supposed to pick up the car at the international terminal. Following the signs from the domestic terminal to the rental company, we were told that we needed to go to the international terminal. Fortunately, the staff helped us handle everything directly. However, the car we got was a Mitsubishi, not the Corolla we previously drove on the South Island. Also, this Mitsubishi is a petrol-only car and consumes a lot of fuel.

Overall good, very convenient for pick-up and drop-off at the airport.

Very good, satisfied.

The lady at the reception was kind and professional, but the car was indeed a bit old.

The car was very new, and both pickup and drop-off were very convenient! Extremely satisfied!

The company is quite professional. Picking up and returning the car didn’t take too long, and they provided the specified car model without any upselling.

Very satisfied, fast pickup and return process.

Full insurance is a must for renting a car on New Zealand's North Island. For the South Island, make sure to add gravel insurance.