Extra fees

Excellent car and service onsite. Pick up and drop off for terminal C was not part of the ‘normal schedule’ though which made things slower than I have experienced elsewhere. Sort this and it was great.

Love QEEQ

Worst rental experience ever had. The company required a supplemental liability insurance of $25.99 per day when I picked up the car. It left me no choice but to purchase it.If it was mentioned when booking, I would never choose this one or at least rent for less days. Cost me around $130 on more supplemental liability insurance and the cost is more than the rental fee. Be careful .

Counter times were awful. Very slow moving considering many of your cars are rented around flight schedules. When I got into the car I realize that there was less than half a tank of gas - but couldn't go back due tot already being behind schedule from getting the car. The girl at the counter told me that I had to bring it back filled 7/8 full... So I ended up putting in basically almost a half a tank of gas that I didn't get to use and paid extra for. I brought it to their attention at checkout and nothing was done.

Great job on booking the car. No issues at all with the website.

My reservation was cancelled , even though my flight was early, and they had cars available. I was told I would have to go online to get another reservation and then I would have to wait an Additional 30 minutes for it to show up in her system even though I had waited 30 minutes for the shuttle and another 30 at the counter. Staff was rude and did not even apologize. No one could find out why it was cancelled. Van driver was friendly. Wasted almost 2 hrs. Took the shuttle back and walked right up to another counter to get a car (perfect driving record, over 25, and rent frequently) Thought I would try this company. Never again and have already took friends to Never rent, or Park there, ever.

I didn't know they made cars without power windows anymore until I got this car.first car we had had a warning light on. There was dirt on shelf by rear win and rattle from trunk. Counter staff was good and drop off was very easy.