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Live chat Email us Service Code: 8390321312
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Reviewed: Sat, Mar 2, 2019
About Routes: 7.3 /10
My only complaint is that we had an early flight. The location was supposed to open at 6:00 am and the shuttle to the airport was supposed to leave at 6:05. They did not even open their gate/door until 6:10. It may not seem like a lot of time, but when you are trying to make a flight, it could potentially make you miss your flight.
About QEEQ: 10.0 /10
Special SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Orlando Airport

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Sep 12, 2019
“Bad experience”
About Routes: 4.7 /10
Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.
About QEEQ: 10.0 /10
Easy booking

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jul 11, 2019
“This is the absolute worst experience I've ever had renting a car ... period.”
About Routes: 4.7 /10
I will never use Routes ever again ... absolutely the most unorganized experience I've ever seen with a rental care company. And I've even rented with a mom-pop shop in Hawaii.

Y.Yu

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 28, 2019
“Waited for an hour to get car”
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10

M.Fuller

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 14, 2019
“AWFUL experience!”
About Routes: 2.0 /10
The pick up guy never showed. I waited 60 minutes and just rented another car from someone else. Terrible service and will never use you again.

Shekhar Iyer

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 24, 2019
“Average Experience, Lot to improve, but Positive vibes”
About Routes: 6.0 /10
The pick up guys are NOT present in the airport unless the customer calls them up for pick-up, STRANGE ! I spent almost an hour waiting :( The car was shaky a bit when driving on highways.
About QEEQ: 8.0 /10

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