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Live chat Email us Service Code: 3425706171
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Sweet Upgrade and Friendly staff

Reviewed: Tue, Jul 3, 2018
About Routes: 8.6 /10
Like: I rented a Nissan Rogue, but ended up with a Jeep Wrangler with navigation. Our flight was delayed and the airport was a MESS. By the time we made it to the rental place, it was 4 to 5 hours after my expected pickup. They didn't have any Rogue's left but they gave me the Jeep for the same price. It was a nice unexpected surprise after all the other travel issues. It was clean, new and Awesome! Thank you for a sweet week! Car got lots of attention and compliments
Dislike: Need an awning for the drop off for when it is raining and you have to do the vehicle check in.
Intermediate SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

Bowen Carroll

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Reviewed: Fri, Aug 10, 2018
About Routes: 4.0 /10
Terrible. They lack integrity and are deceitful! They provide subpar cars and falsely claim it's an upgrade! They push for an all-inclusive toll package, but in Orlando, the only tolls are on the way to the airport!

J.Gisi

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Awful Customer”
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10

Marquis

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Jun 14, 2019
“I'll pay double to go with someone else”
About Routes: 2.0 /10
Routes? Who is Routes? They were no shows at the airport and couldn't be reached by phone (and somehow expected me to pay for the booking regardless!). Scam artists

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 24, 2019
About Routes: 6.7 /10
The wait time to be picked up to the office was too long. Staff were not customer friendly.
About QEEQ: 9.0 /10

Jack

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Feb 20, 2019
“10/10”
About Routes: 10.0 /10
Best customer service experience I had so far for a car rental. Everyone was so friendly and the ride was on time .
About QEEQ: 10.0 /10

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