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Inappropriate vehicle offered as an “upgrade”

Reviewed: Sat, Mar 2, 2019
About Aucar: 5.3 /10
Told I had an “upgrade” to a Jeep Cherokee which had serious damage to the left hand side of the vehicle. Stated I wanted a small car not a damaged SUV and informed they had no small cars and gave me a Hyundai. This car had serious understeer, accelerator would not engage when accelerating from stand still for 5 to 10 seconds then it would lurch forward. had only 1/4 of a tank. When I returned vehicle to “Tina” she said she would cover part of the fuel and knock $5 hire per day off. I would have much rather Ed the vehicle (or similar) that I had asked for and not had the condescending experience of being offered “an upgrade”. Car was not roadworthy for purpose and Tina, while giving a return, was still obnoxious with her attitude.
About QEEQ: 8.0 /10
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Economy | Nissan Micra or similar

Relevant Reviews on Aucar Aucar Mel airport

Alma Hubbard

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Reviewed: Sat, Jan 13, 2018
About Aucar: 6.0 /10

Leonard Clark(e)

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Economy | Renault Symbol or similar
Reviewed: Thu, Nov 23, 2017
About Aucar: 10.0 /10
Accurate information, convenient pickup and return. Will use again next time.
About QEEQ: 10.0 /10

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Mon, Mar 2, 2020
“Great overall experience!”
About Aucar: 8.7 /10
The car was great and the staff that we dealt with were wonderful. My only complaint is that the drop off location for the car in the confirmation email was listed incorrectly (was listed as 7 Sabre Court and should have been 26 Cataline Drive). Other than that, it was a fantastic experience.
About QEEQ: 10.0 /10

C.Jaow yueet

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Mini Van | Hyundai Imax or similar
Reviewed: Tue, May 21, 2019
“Ok”
About Aucar: 7.3 /10
The car is ok, just the door abit hard to open.
About QEEQ: 8.0 /10
The services is ok

View more >
Medium SUV | Mitsubishi Outlander or similar
Reviewed: Fri, Apr 19, 2019
“Value for money”
About Aucar: 9.3 /10
Great price. Good car. Very happy
About QEEQ: 10.0 /10
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