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Live chat Email us Service Code: 2261956132
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The long wait took time away from our vacation. They need to hire more help!!

Reviewed: Thu, Mar 7, 2019
About Advantage: 7.3 /10
The line to receive our car was ridiculous! And then when we did get to the counter they didn't have a car available for us so we had to wait another 40 minutes. The car had a nasty smell on the inside of it and did not smell fresh and clean.
About QEEQ: 10.0 /10
Compact | Nissan Versa Note 2 Doors or similar

Relevant Reviews on Advantage Phoenix International Airport

P.Cernohous

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Sat, Mar 30, 2019
“Very confusing when going through the car rental expereince at the counter.”
About Advantage: 8.0 /10
Had to go back and revise my contract for I had requested no insurance coverage but it was included in my final contract. Same for roadside assistance. Misunderstood the counter agent on what was being offered. Had to contact them and have it dropped for I did not want this service once I had signed for the rental.
About QEEQ: 7.0 /10

b.BOUCHARD

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Intermediate | Kia Forte 2 Doors or similar
Reviewed: Sun, Mar 17, 2019
“Not the best experience”
About Advantage: 5.3 /10
wanted a intermidiaire and got a minivan with high cost gas! With so much scratches + a breach in winchield!! The guy at the counter was so unfriendly we arrived at noon and there is no more intermediaire car! Wanted so much to sell us a vus for 10$ more a day...we refused again and again finally he gave us the minivan no extra cost even if we didnot wanted this kind of car because cost more of gas...anyway like I said many times we didnot have a choice! Usually, we rent cars for almost 20 years, we can choose the cars at the parking lot and they are all nice, clean, like brand new...but not this time! No choice...dirty outside and inside...and full of scratches! Never seen that before ! So much that we took a video to be sure not to miss a spot! But we did, while driving to our hotel we find a star breach in the windchield! Again never experienced it before...again another video was done at our arrival at our hotel to make sure that they didnot try to put that on us. So we were nervous all our vacation that we would have futur problems with the company after drop off . At the drop off the guy was nice and said not to worry but still...hope not to hear about this company. Finally, they took a deposit of 200$ again first time for us to experience that So...if we can avoid that company we will in the futur
About QEEQ: 7.0 /10

S.Green

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Tue, Mar 5, 2019
“I won't rent from them again”
About Advantage: 6.7 /10
The car I received had poor brakes. They were squeaking loudly, and I felt unsafe. When I called to ask about service record on the car to find out when the last time the brakes had been serviced, they couldn't tell me. Very frustrating. I also asked to get a replacement car, and they told me to return to the airport the next day, but they could not guarantee me another car. Also quite frustrating. As it turned out, I did go to the airport and they were able to give me another car, but I lost several hours of an already brief vacation.

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Feb 14, 2019
“Biggest issue was finding the counter! Car was great!”
About Advantage: 7.0 /10
I got a great deal for a 10-day car rental! My little Mitsubishi Mirage was perfect for what I needed! Very economical! My biggest problem was actually finding the EZ/Advantage counter, but that might have something to do with where the shuttle dropped us off and the lack of proper signage.
About QEEQ: 10.0 /10

B.Hosking

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Mon, Sep 24, 2018
“Great value for a car rental see advantage”
About Advantage: 10.0 /10
Like: The price, the location, the serbice.
Dislike: Not too peppy and had scratches and dents but we had marked it down but was not cleaned inside

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