I would avoid renting from Advantage in the future.

Esther

United States

Reviewed: Wed, Jun 12, 2019

About Advantage: 6.3 /10

Even though we arrived late at night, and there were not many customers there, we had to wait in line and then at the desk for over an hour. The service was extremely slow, and not explanation was ever given for why it took so long. I would hate think what the experience would have been if it had been crowded. Also, we were surprised -- not in a good way -- that we were given a diesel car. Diesel is more expensive and not available at every gas station. This should be noted as a possibility in the rental process, just like manual transmission or any other unusual feature.

About QEEQ: 8.0 /10

Intermediate | Kia Forte 2 Doors or similar

7-day rental

Relevant Reviews on Advantage Phoenix International Airport

k.bird

United States

14-day rental

Full-Size | Toyota Camry or similar

Reviewed: Tue, Nov 19, 2019

“Very satisfied”

About Advantage: 9.7 /10

The car was a diesel that got very good gas mileage. The driver’s visor was broken when we picked up. Very satisfied with the service and car.

About QEEQ: 10.0 /10

Easyrentcars was good. We didn’t hear of any price drops.

T.Marks

United States

7-day rental

Full-Size | Toyota Camry or similar

Reviewed: Tue, Nov 12, 2019

“I would rent from them again.”

About Advantage: 9.0 /10

Car windows were down when we got the car. When were got back in the car later after the windows were up, the car smelled like smoke.

About QEEQ: 8.0 /10

United States

14-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Sun, Apr 7, 2019

“Great car but only average experience.”

About Advantage: 9.7 /10

The car was awesome, except for one tire which had a slow leak when we got it. We ended up spending a bunch of money filling it with air everyday and then eventually getting it patched ourselves when easyrentcars told us they would not pay for it, but we could drive (2 hours) to the pickup location to get a different car.

About QEEQ: 8.0 /10

United States

3-day rental

Intermediate | Kia Forte 2 Doors or similar

Reviewed: Mon, Feb 4, 2019

“Wait time caused by several attempts to upsell.”

About Advantage: 7.0 /10

Overcharged after denying extra upgrades and drivers. Frustrating experience overall.

About QEEQ: 10.0 /10

Jesse Gow

United States

14-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Dec 26, 2018

“Quick online booking,zero communication between third party online and front desk staff”

About Advantage: 8.7 /10

Upon arrival i was very miss lead on the options i had previously purchased.at the time of of arrival i was told of no insurance,a small 3 cyl car and no discount for 1 day early return.i was charged a extra 300$ for insurance when clearly i had purchased it already online beforehand.myself being calm and asking what was the excuse for the extra charges,the front counter staff had zero explanation for extra charges and wasnt provided with honest straight answers on my paper work i had provided,they were just quick to get my credit card funds.being accomadating to my requests,they had “granted” me a complementary upgrade vehicle which was the exact one i had payed for online anyway. For the next 2 months i have once again booked my rental vehicle through you guys again hoping to see what future changes can be applied Jesse gow

I would avoid renting from Advantage in the future.

Relevant Reviews on Advantage Phoenix International Airport

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