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terrible

Reviewed: Fri, Mar 8, 2019
About Enterprise: 5.3 /10
staff were not trained to recognise a UK drivers licence and so refused to give us the car. I even phoned the Enterprise customer service desk who were useless. We had to wait for over an hour till they found a book that showed them what a UK driving license looked like. This was a terrible experience
Economy | Mitsubishi Mirage 2 Doors or similar

Relevant Reviews on Enterprise in United States

Rodney Raman

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Reviewed: Wed, Dec 5, 2018
About Enterprise: 8.0 /10
The company's service was satisfactory, with no extra charges or unnecessary recommendations.

Broderick Lambert

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Reviewed: Sun, Oct 21, 2018
About Enterprise: 10.0 /10
There were very few people and no lines. Both pickup and drop-off were very convenient.
About QEEQ: 10.0 /10

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Intermediate | Hyundai Elantra or similar
Reviewed: Mon, Jun 29, 2020
“Most enjoyable rental.”
About Enterprise: 10.0 /10
Very enjoyable experience
About QEEQ: 10.0 /10

shoaib945

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Standard | Volkswagen Jetta 2 Doors or similar
Reviewed: Wed, Feb 19, 2020
“Car needed service”
About Enterprise: 7.3 /10
Car needed maintenance and wasn't as smooth as it should be. One of the rare bad experiences with Enterprise.
About QEEQ: 10.0 /10

J.Smith

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Compact | Nissan Versa or similar
Reviewed: Tue, Jul 10, 2018
“A very good experience.”
About Enterprise: 8.8 /10
Like: They were out of kind if car I reserved and ended up in a truck. They gave me same low rate regardless and we enjoyed the truck. Good customer service.
Dislike: The only com0laint I had is that the costs/financial chages,were confusing.

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