Didn't receive receipt, waiting time too long. Telephone doesn't answer. Terrible service.

I couldn't even complete the reservation. They make me wait 15-20 minutes for assistance because they didn't have system. When they finally assist me wanted to charge me for the deductibles[$450] because I brought my own insurance. I canceled my reservation because of the bad service at the counter from the employee

I was told I needed everything. Seemed like I had no option other then to pay. Ended up paying close to $400 dollars in one day! for a Nissan Versa.... Was told I needed the Tolls.. which I did not end up using, Was also told I would get refunded for not using, the tolls and if no damages had occurred to the car.. still no refund

My only complaint was I had to drive a mini van because they were out of compact. Car was banged up a little and turn signal out.

Like: The people in Florida are nice
Dislike: The weather

Like: I was upset with this company at the beginning however the customer service rep made everything worthwhile.Only the 1st hundred miles are covered in your reservation anything after that cost extra.
Dislike: When I walked in to pick up my car rental, I was shocked to find that if you live in the state of Florida,Only the 1st hundred miles are covered in your reservation anything after that cost extra.