Not a "deal" - wish I'd gone with a more reputable booking

A.Kalweit

United States

Reviewed: Fri, Mar 15, 2019

About Avis: 5.3 /10

TERRRRRIBLE Value. Lots of hidden fees - ended up with >100$ added to the booking after the fact. NONE of these fees were explained during booking or pickup, may have technically been in fine print - but somehow it still took >40 minutes to check out. Didn't explain how to use tolls, or whether I'd be charged for them regardless. Didn't explain gas charges - so I was charged triple because I didn't have the choice of paying up front. The person at the desk didn't communicate or answer questions, tried to upsell me on insurance (which I'd already paid for, so I'm not sure what that would have even been), and also didn't actually explain the wierd extra fees that she was including. Generally a TERRRIBLE experience. I've rented many times in the past year - this was the worst.

Avis

Washington

United States

Medium SUV | Ford Escape or similar

1 days rental

Relevant Reviews on Avis in United States

Roberta Walton

United States

1 days rental

Avis

Salt Lake City Airport(SLC)

Salt Lake City

United States

Reviewed: Tue, Jun 11, 2019

About Avis: 10.0 /10

American people are really helpful—After dropping off the car in Salt Lake City, I had a flight back to LA. Unfortunately, the GPS led us to a timed parking lot instead of the return lot. With less than two hours until the flight and an iron fence between us and the return point, I couldn’t show my parents how anxious I was. I jumped out of the car and searched for help in the deserted area. Luckily, a staff member appeared after a few steps and, after I explained the situation, she drove us to the correct drop-off point, hugged me, and told me not to worry before running back—such a heartwarming and memorable experience for my parents too!

Augus Toby

United States

1 days rental

Avis

San Francisco Airport(SFO)

San Francisco

United States

Reviewed: Fri, Feb 8, 2019

About Avis: 6.0 /10

About QEEQ: 8.0 /10