Long flight then had to wait 2 plus hours In line for a shuttle to the car rental

They tried pushing insurance, despite having my own insurance declaration page. Car smelled like heavy cigeratte. Car was dirty inside and outside.

No issues

Everything went well. You guys were awesome

Awesome great trip

the counter person a jerk would not even look at printed confirmation and really didnt even want me at his counter ,even tride to send me to another rental company ,it wasnt until i showed him the writing on confirmation ,was advantage that he got me a car ,just to let you know this clown would not work in any of my companies. I have rented from your company for over 10 years with no problems until this trip .I still cant beleave this jerk worked for advantage .

A long wait, late at night, to get the car. I declined all extra insurance, but the agent at the counter put me down for extra liability coverage anyway. I initialed a box that accepted this, thinking I was initialling to decline extra coverage. I didn't discover this until returning the car. Bottom line - I feel I was scammed out of USD $226 and will not rent here again.

We were threatened by the girl who did the paperwork for the pick up. I did not realize that it only included one driver so we opted not to add that she said if my husband was caught driving he would go to jail for theft. Then when we mentioned going to California she tried to force us into buying a toll package she said there were hidden toll highways everywhere and no way to avoid them and each time it would cost us $50 - We chose not to get that either but instead register the rental through California Tolls- This experience affected the trip I have NEVER felt fearful driving a rental but this time the anxiety was high. We will NEVER use Advantage again.