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Easy process - but extermely dissapointing that extra costs where added on pick up...

Reviewed: Wed, Mar 20, 2019
About Europcar: 7.3 /10
Disappointing that snow tyres were not already included on the car despite requesting this when first purchased. And also disappointed about the hard sell on this at the airport leaving us little choice but to pay extra money for something that should have already been included...
About QEEQ: 8.0 /10
Compact | Ford Focus or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sun, Apr 7, 2019
“Car was fine, but voucher did not specify which car hire company”
About Europcar: 8.3 /10
Once we found out it was Europcar, pickup went smoothly. We were persuaded to upgrade to a Golf VW for around 80 euros more as we were informed the car available was only a Fiat 500 which was probably too small for our purposes.

j.joshi

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Compact | Renault Megane or similar
Reviewed: Wed, Feb 27, 2019
“The location in Geneva was shocking as we were sent all over the airport trying to find it.”
About Europcar: 6.0 /10
Waited ages and the lady at Geneva took ages serving us. Only 1 person at the counter which was ridiculous and another hour wasted. We've always hired cars and this has been the worst experienced we've received so far.
About QEEQ: 8.0 /10

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Compact | Ford Focus or similar
Reviewed: Tue, Feb 19, 2019
“Was dissapointed to find we had to pay extra for winter tyres and snow chains for the car.”
About Europcar: 6.3 /10
As above. As we were in a resort often used for people going skiing I would expect these to come as standard as a matter of safety.
About QEEQ: 8.0 /10

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Economy | Citroen C3 or similar
Reviewed: Mon, Jan 28, 2019
“hard to find at Geneva airport”
About Europcar: 7.7 /10
The French pickup / return area at Geneva is very poorly signed and the directions given were really inadequate. On return, no staff were at the drop-off point and vans were blocking the few free spaces. Staff at the desk declined to give any receipt for the return of the car.

Y.Jurgens

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Compact | Ford Focus or similar
Reviewed: Sun, Jan 20, 2019
“Had I know the additional expense of winter tyres it would have been cheaper for me to get a coach t”
About Europcar: 7.0 /10
The car did not have winter tyres despite me making it very clear I was going to a ski resort. I had to pay extra for the winter tyres when collecting the car.
About QEEQ: 10.0 /10

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