It was terrible will never use them again.

Terrible service!! Not friendly at all! Waited over an hour to get the suv they didnt have. I had paid the deposit online plus the insurance for a total to be C$224.58 (Allianz for C$ 119.92). And now have been Charged $464.61!! USD? Are you kidding me? I was speaking to someone via 'monitor' and when I said I checked to pay the insurance and didnt need anything else he somehow said "just the standard?" and bamboozled me! The vehicle smelt like marijuana inside! The back passenger side tire was below pressure and when asked to pressurize it...they had nobody to do it and asked if I wanted a different vehicle (So I could wait another hour plus)? I will look into these manipulative practices which seem to be a scam and possibly contact the BBB. I want my money back! I will never use ACE again nor advise anyone to use this company.... I am not finished with this yet and look to be compensated for the full amount as recompense.

I took me 15 min. to find the bus pick up location and which bus to take to the remote rental pick up place. It took another 30 min. to get to a Metro bus that is nor full. We were not in a hurry to reach to our Airbnb. We arrived early in LAX, 11:45 AM. We left the ACE office at 1:08 PM.

Booking was easy. But it did not explain how to get to the ACE rental pick up location.

Staff at Fort Lauderdale location was courteous helpful and efficient. I would recommend ACE

Knocked it out of the park. Great value and convenient

We had 7 people and the Dodge Caravan was perfect to get us around Hawaii. The staff are very friendly. No problems.

Easy to use the site and the cost was very cheap.

Not good