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Search for ACE Car Rentals in Charlotte

It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Toyota Corolla Electric image
ACE
Charlotte Airport(CLT)
Charlotte
United States
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

T.Gray

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Compact | Toyota Corolla or similar
ACE
San Diego Airport(SAN)
San Diego
United States
Reviewed: Sun, Mar 7, 2021
“Short and sweet”
About ACE: 9.0 /10
The staff was courteous and the car was nicely cleaned. Just a heads up Ace will make you purchase their liability insurance. Although that was the case, the rental was well worth the money spent.
About QEEQ: 10.0 /10
Qeeq was great. It was easy to book and to get in contact with customer service when I needed to ask questions or get clarification.

Stephani Howard

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Medium SUV | Ford Escape or similar
ACE
Denver Airport(DEN)
Denver
United States
Reviewed: Wed, Sep 11, 2019
“This was a terrible experience. The car rental company phone number on google doesn’t work.”
About ACE: 7.3 /10
We waited for the shuttle service to the rental car area for over an hour. Very unapologetic.
About QEEQ: 10.0 /10

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Economy | Kia Rio 2 Doors or similar
ACE
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Jun 8, 2019
“Horrible experience with Ace rental car!”
About ACE: 3.0 /10
Horrible. The counter staff gave me a lot of trouble. Two people chose to get the process over with over the phone. They arrived after me 15 mins after me and were done within 5 mins. My counter staff read every word on my car insurance for 45 mins and forced me to call my insurance company and connect them with her. She was very rude and unapologetic.
About QEEQ: 10.0 /10
Very convenient to use, great app!

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Medium SUV | Ford Escape or similar
ACE
Jacksonville Airport(JAX)
Jacksonville
United States
Reviewed: Wed, Jun 5, 2019
“Never again. Too many hidden fees and conditions. Never rented due to not unlimited mileage. TERRIBL”
About ACE: 2.0 /10
Customer service was terrible and rude.

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Medium SUV | Nissan Rogue or similar
ACE
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Mon, Apr 8, 2019
“Excellent”
About ACE: 10.0 /10
Very positive experience. My first time renting from Ace and I'll be back.
About QEEQ: 10.0 /10

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