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Search for ACE Car Rentals in Charlotte

It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Toyota Corolla Electric image
ACE
Charlotte Airport(CLT)
Charlotte
United States
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

K.Wong

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Intermediate | Volkswagen Jetta or similar
ACE
El Segundo
United States
Reviewed: Thu, Nov 24, 2022
“Not easy to get to a remote car rental site.”
About ACE: 8.0 /10
I took me 15 min. to find the bus pick up location and which bus to take to the remote rental pick up place. It took another 30 min. to get to a Metro bus that is nor full. We were not in a hurry to reach to our Airbnb. We arrived early in LAX, 11:45 AM. We left the ACE office at 1:08 PM.
About QEEQ: 10.0 /10
Booking was easy. But it did not explain how to get to the ACE rental pick up location.

A.Puffer

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Intermediate | Toyota Camry or similar
ACE
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Fri, Mar 20, 2020
“Absolutely horrible and embarrassed to actually even put my new wife in that car. Ace should be asha”
About ACE: 2.7 /10
The car was absolutely filthy inside and out. Is smelled of marijuana. Could not find out where my car was in this huge parking garage. And when I got the car I asked if I could trade it out but no other car was available. They said it would be over an hour and a half before another car came in. This car was for my wedding day. Highly disappointed. I would never ever tell someone to go to Ace. When I return the car and talk to the servicer that took the car and I told him my feelings and he totally agreed with me and said the cars are going away. Thanks Ace!

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Compact SUV | Kia Sportage or similar
ACE
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Jul 20, 2019
About ACE: 4.7 /10
Overall very disappointed with ACE. You check in with some via iPad- who then makes you read out loud your credit card- even though it was provided when reservation was made- is this not a privacy issue? Also service desk was under staffed. When I returned the car and asked for a receipt the agent was rude - overall good price but poor service.

E.Wood

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Medium SUV | Jeep Grand Cherokee or similar
ACE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 31, 2019
“Not prepared ,Not Professional , Establishment not clean just Filthy no vending machines no Air”
About ACE: 4.0 /10
No switched the Jeep to Nissan Rogue no price adjustment.

A.Milano

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Intermediate | Hyundai Elantra or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Mon, May 7, 2018
“Great to work with”
About ACE: 9.6 /10
Like: Very nice people very easy to understand
Dislike: Thought that I was getting the Elantra not the VE Jetta

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