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It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

K.Lakeman

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Medium SUV | Kia Sorento or similar
Reviewed: Tue, Nov 22, 2022
“Ace Car Rental rip off”
About ACE: 5.0 /10
Booking with Qeeq went well but ace car rental did not have the vehicle that we had booked. They had a vehicle that was approx 25% smaller than the vehicle that was booked. We had to upgrade to a larger vehicle that was the same size that we originally booked. Additional cost was $132.00 us. I contacted ace car rental regarding this and have refused our refund. I would not recommend using Ace car rental
About QEEQ: 10.0 /10
Do not use Ace Car rental as did not have vehicle requested and up charged us to the vehicle size that was booked. Rip off as cost an additional $132

traveller

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Full Size | Toyota Camry or similar
Reviewed: Wed, Nov 27, 2019
“excellent”
About ACE: 10.0 /10
helpful & knowledgeable counter staff
About QEEQ: 10.0 /10
decent platform

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Tue, Jun 25, 2019
About ACE: 6.3 /10
Facility was dirty; counter staff was not friendly; added some charges (not outrageous, but unexpected). Overall was OK at best, but I hate getting overcharged last minute.

X.Carpenter

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Economy | Chevrolet Spark or similar
Reviewed: Mon, Mar 18, 2019
“Did not get the price promised”
About ACE: 7.3 /10
I was supposed to get the price of $230 but ended up paying $305.

W.Kishta

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Medium SUV | Kia Sportage or similar
Reviewed: Mon, Mar 18, 2019
About ACE: 3.7 /10
Their shuttle is not at the airport, You wait until you talk to a person on skype for booking, then they say because of delay your car is not there and they give you more expensive one, terrible experience

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