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Search for ACE Car Rentals in Charlotte

It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Toyota Corolla Electric image
ACE
Charlotte Airport(CLT)
Charlotte
United States
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

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Medium SUV | Jeep Grand Cherokee or similar
ACE
Denver
United States
Reviewed: Fri, Dec 18, 2020
“Terrible experience at pick up from ACE Car rental denver”
About ACE: 6.0 /10
Initially booked a cheaper car for about $312-thenwhen I learned the SUV was not 4 wheel drive I upgraded and spent 412 which I was told would be a 4 wheel drive. When I arrived at ACE I was told it was not 4whell and had to pay an additional $143. This is unacceptable!!!

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Full Size | Nissan Pathfinder or similar
ACE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Aug 17, 2020
“NSTR”
About ACE: 8.0 /10
NSTR
About QEEQ: 10.0 /10
Great

Globetrotter

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Economy | Toyota Yaris 2 Doors or similar
ACE
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Fri, Sep 20, 2019
“Good service”
About ACE: 9.7 /10
Counter staff professional & knowledgeable.
About QEEQ: 10.0 /10
10 on Beaufort Scale.

C.Brown

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Medium SUV | Toyota 4Runner or similar
ACE
West Palm Beach Airport(PBI)
West Palm Beach
United States
Reviewed: Sat, Jul 27, 2019
“Renting a vehicle from Ace near PBI was a breeze. Everything came off without a hitch!”
About ACE: 10.0 /10
Staff was knowledgeable and helpful. We spent little or no time waiting. The car was very nice and even bigger than we thought.
About QEEQ: 10.0 /10

D.Trujillo

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Large SUV | Ford Expedition or similar
ACE
Orlando
United States
Reviewed: Sat, Jul 20, 2019
“Did not receive full size SUV. Car had a bad tire and repeated calls to Ace were ignored”
About ACE: 8.0 /10
Car was smaller than promised. Junky pathfinder not in the class of a Expedition. Had a bad tire and several calls to Ace were ignored, or, I was told several times to just call back later to see if they could find a car with good tires. Just gave up and spent money frequently airing up the tire. Serious lack of customer service. Would think twice before renting from Ace again
About QEEQ: 10.0 /10

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