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Search for ACE Car Rentals in Charlotte

It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Toyota Corolla Electric image
ACE
Charlotte Airport(CLT)
Charlotte
United States
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

L.Daoang

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Small SUV | Toyota RAV4 or similar
ACE
Newark Liberty International Airport(EWR)
Newark
United States
Reviewed: Wed, May 22, 2024
“Service is amazing. Thanks to Nancy!”
About ACE: 10.0 /10
Car rental experience was exceeded my expectations. There's a little bit of wait on the line to accommodate but reasonable when you are renting a car. The car is immediately available after the counter check-in.
About QEEQ: 10.0 /10
I would like to suggest that all information should be disclosed to avoid the long wait on the line up in the counter.

M.Roland

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Medium SUV | Toyota RAV4 or similar
ACE
San Diego Airport(SAN)
San Diego
United States
Reviewed: Sun, Mar 15, 2020
“Pleasant experience”
About ACE: 10.0 /10
Everything g was great. Staff was extremely polite and helpful. Great experience all the way around.
About QEEQ: 10.0 /10

R.Bhattarai

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Full Size Van | Chevrolet Express 15seats or similar
ACE
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Fri, Sep 6, 2019
About ACE: 7.7 /10
I booked a Van with 15 passenger and 4 bags so I have enough space but the Van we got did not have space for a single luggage. We had to accommodate. Everything else was good. I would recommend not to book exact van according to the description, always opt for a larger one then you actually need.
About QEEQ: 7.0 /10

MRO

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Intermediate | Toyota Corolla or similar
ACE
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Aug 22, 2019
“Great car for a great price! Loved driving the 2019 Charger.”
About ACE: 9.7 /10
The car exceeded my expectations. It took a while to figure out what shuttle took us to the remote car rental depot. After that, the process was rather fast.
About QEEQ: 10.0 /10
Booking was easy. I recommend it to anyone.

A.Belloni

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Economy | Hyundai Accent 2 Doors or similar
ACE
Harry Reid International Airport(LAS)
Las Vegas
United States
Reviewed: Wed, Mar 27, 2019
“it is crazy not to see the insurance options and fees and to discover them only at the counter!”
About ACE: 8.0 /10
the car was great, but one cannot pay 6 times the cost of the rental in insurances

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