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Search for ACE Car Rentals in Charlotte

It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Toyota Corolla Electric image
ACE
Charlotte Airport(CLT)
Charlotte
United States
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

T.Barr

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Medium SUV | Jeep Grand Cherokee or similar
ACE
Las Vegas
United States
Reviewed: Thu, Jul 16, 2020
About ACE: 9.0 /10
Loved the car, now I want one
About QEEQ: 9.0 /10
Not upfront , the young driver fee should be included before I pay not when I get the car rental place to pay more

George

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Economy | Toyota Yaris 2 Doors or similar
ACE
FT LAUDERDALE AIRPORT(FLL)
Fort Lauderdale
United States
Reviewed: Fri, Aug 16, 2019
“Positive experience.”
About ACE: 9.7 /10
Professional & helpful counter staff.
About QEEQ: 10.0 /10
Useful & efficient service.

K.Thomson

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Intermediate | Toyota Corolla Electric or similar
ACE
Palm Springs Airport(PSP)
Palm Springs
United States
Reviewed: Wed, Apr 24, 2019
“Ace was great!”
About ACE: 10.0 /10
The vehicle was ready, picking it up was super fast and easy and no lines like there were at the airport. When I phoned they came straight away.
About QEEQ: 10.0 /10

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Full Size | Nissan Altima or similar
ACE
FT LAUDERDALE AIRPORT(FLL)
Miami
United States
Reviewed: Fri, Feb 8, 2019
“Great car. A few customer service issues and surprises.”
About ACE: 6.7 /10
When we arrived (Saturday) there were 2 staff open behind the counter and 3 or four customers in line, one of the staff finished up with his client and rather than help the next in line told us that his shift was over. WOW! That's not "customer service"... It would also be great to have the "ACTUAL TOTAL cost of the rental - TAXES INCLUDED" at time of pick up. Would eliminate the taxes for everything surprise at drop off time.

K.Pat

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Mini Van | Dodge Grand Caravan or similar
ACE
Portland
United States
Reviewed: Tue, Jun 19, 2018
“Excellent”
About ACE: 9.4 /10
Like: Very happy with vehicle - it was what I needed to pick my son up at college from his first year with all of his belongings!

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