Great car and service

The car need better cleaning. Inside was very dirty and there was some paint all over the seats.

I paid for VW Golf "or similar", but got a Skoda Fabia instead. Service counter insisted this is the same category. I did not had internet yet as I just landed from the flight, so I couldn't verify that. Later, after I checked it I understood I got downgraded. This is a fraud. My tip for others: check which Skoda is in your class before you go there, so they won't fraud and downgrade you like happened to me. The man on the counter was nice, but still in general being fraud made me really mad eventually.

the don't give same as i book and not even better was smaller we i say i book different car the stuff say the website of easyrentcars.com they always put pic of nice car to make you book from them but we don't have this car this was when we pick up but other guy when we drop it back was nice person also still not get back my Deposit he say whine 24 hours but upto today i still not get it back i have paper from them say i retain car was ok its already 7 days

Clean car. Great condition. Easy to pick up/drop off. Cheap price compare to other companies. All perfect

Easy process to rent online. My flight was cancelled and they reached out to the company for me to hold my car. Quick to answer emails

the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area. Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever. Apart of that everything was good and stuff was really helpful.

easy process and navigation. definitely I will use it in future.