Even though it was supposed to be a Mitsubishi, they gave us a different model, which was actually smaller. They insisted it was the same model.

I picked up the car at the office at 9AM on last Sunday but experienced with the unfriendly, no service mind male staff at the counter. After we got in to the car, we noticed that the seatbelt at the back seat didn't work just before we drove out. Then the female staff was still care enough and changed the new car for us, but didn't talk anything, just kept me the key and disappeared. My first time worse car rental experience in NZ!

I rented the cars with this app 3 three already and it's very amazing and easy to book

Prompt service. Up sell of insurance is annoying yet not totally surprising. A certain amount of "would you like fries with that".

Didn't see Price Protector in action. Slightly disappointing.

Car was sufficient for needs and had virtually no wait to pick up.

Rental was easy and cost effective.

Only problem was this car had very little power especially up hills. This was the 2nd demio we hired during our trip, the other one performed much better.