Fast and Easy !

The waiting time was just right and the process was very smooth.

There was rubbish remaining in the loadspace of the vehicle when we collected the car at Miami. We also had no positive outcome re the lost item we reported after our first hire.

Pick up process was quite slow as card machine did not work. Had to use other persons card and add additional driver fee which was not expected. Staff were friendly but whole process took longer than I have experienced in the past. However the person checking the car back in was unnecessarily rude. Did not have rental agreement to hand on arrival so he started to raise his voice to us and barking that it was impossible to rent without one. Suggested that we had not been given to us that morning accused us of lying. Really not what was expected when the rest of the staff were so pleasant. The staff member in the office said it was fine that we did not have it and perhaps we hadnt been given it - mistakes happen. There is a way to speak to people and the person checking the car did not know how - zero customer service skills.

Good price Website can be a bit hard to read when given options Overall easy to use

Courteous staff, quick and easy pickup as well as drop off.

Easy booking process.

all good and easy process

good prices and good service so far