DOLLAR CAR RENTAL REVIEWS

Great service and friendly attitude, minimal wait time, and returning the car was hassle-free. The only downside is that the price is a bit high.

Overall, I am quite satisfied with the company. Although there were some issues with the report platform, and it was hard to get through on the phone, we directly took the car to the location at the airport. They immediately replaced it with a new one for us.

Efficient return process

No forced charges. Very enthusiastic service.

The car pickup location is in the city center, with the store situated on the street level. Pickup is on the fourth basement floor, and drop-off is on the third basement floor, with clear signs that make it easy to locate. I did a self-service drop-off at night, placed the car keys in the designated box, and took photos and videos for record-keeping. The car pickup process was very convenient, and no insurance upselling occurred. The vehicle was nearly new, having been driven for over 16,000 kilometers. It was equipped with full-time four-wheel drive, though the fuel consumption was a bit high. Fortunately, gas prices in Canada are cheaper than in China, with the cheapest fuel found in Toronto and the most expensive in Quebec. Additionally, nighttime fuel discounts are available. The road conditions throughout were excellent, making it a good choice for first-time self-driving trips abroad.

The waiting time was acceptable.

Easy to find and pretty fast. The car is good. However, there's one concern: I don't know when the deposit will be refunded.

Quick car pickup.

Great service, everything went smoothly.

Nothing to complain about. While another brand nearby had a long queue, this one finished quickly. No waiting needed.

There was almost no need to wait in line.

Car exceeded our expectations

Really great experience with Hertz! Renting and returning the car was super straightforward, and the process was quick. Just dropped the key off and you're done.

They provided a brand-new car in excellent condition. There were some upselling attempts, but the staff gave up when we firmly declined.

Excellent service attitude.

It's acceptable.

No sales pitch this time, very satisfied.

Very satisfied.

Very good

Waited 30 minutes to pick up the car.