The waiting time for picking up the car was a bit long, but the return process was very convenient. Just follow the navigation. It didn't delay my next flight. The car was relatively new.
It was very crowded that day, and the pick-up process was extremely slow. Initially, they gave me a K4, but I mentioned that this felt like a downgrade and I was worried it wouldn't fit all my luggage. The staff member, a friendly guy, immediately offered to check if there was an SUV available and upgraded me to a Nissan Rogue for free.
The pick-up and return staff were enthusiastic, professional, and efficient. They provided me with a new car, which exceeded my expectations. I am very satisfied.
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