Stinky

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The staff asked if I wanted to pay extra to upgrade the car model. I firmly refused but was still given a four-door car in the end. The practice of trying to get customers to upgrade when no two-door cars are available greatly diminishes my impression of the company.

The rental store is next to the airport, at the far west end of the terminal there is a shuttle bus. The driver will help with your luggage. The store is quite large, the queue isn’t long, and you can get the car quickly by showing the necessary documents. You can choose any car in the SUV section as no specific model is assigned. We chose a red Hyundai, which seemed fuel-efficient, among options like Jeep and Grand Cherokee.

Returning the car was very convenient. Everything went smoothly, and there was no need for additional services. At Los Angeles airport, a friendly worker scanned the barcode inside the door and gave the car a quick look before saying it was okay. He also kindly told me where to catch the airport shuttle. However, I encountered an issue when picking up the car because I didn't have a driver's license notarized. The rental point refused to give me the car, and calling QEEQ was useless as no one answered! Luckily, there was an attachment online similar to a notarized document. After filling it out as required, the rental point quickly handed over the car, and the rest of the trip went smoothly.