Good value. Very easy car to drive. Good that we could take it on the ferry.

The car wasn't filled up when picked up. Although they agreed that the fuel level just needs to be the same when returning, it's hard to estimate. Pickup efficiency was low, waited for over 30 minutes. The car was average with over 60,000 kilometers. Another car rented from Thrifty had only over 10,000 kilometers, and the pickup efficiency was very high, got it in 5 minutes.

There were many people when we arrived, and we waited for a long time. We also tried calling the free phone at the airport, but it was constantly busy, which led to further delays.

The efficiency in New Zealand is very slow

Very dissatisfied

Car was a 2014 model Ford Focus which had seen better days. However it was reliable and economical.

Easy process however Easyrentcars.com did not point out that additional insurance was with them instead of the actual company.