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Live chat Email us Service Code: 1757126132
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Bad Customer Service at Pick Up location

Reviewed: Fri, Aug 21, 2020
About Budget: 8.0 /10
When I picked my car up, the guy just said it's the white one over there. I am older and would of appreciated a bit of instruction on the technology. The drop off was not good. The lady accepted my keys and charged my card and said goodbye. I asked her to come inspect my car that there was no damage. She said they did not do that. WHAT? I said her driver could move it, or damage it and I would be liable. She said she could not go outside. There were 2 other people there. I said I am not trying to be a problem but I want my car written off as the way I picked it up. At that point, she was very rude but did come out. I will never use that location again. Texas is hot, and she was being lazy...but what's right is right. Bad customer service.
About QEEQ: 10.0 /10
QeeQ was great. I will use them again! Thank you for the good service!
Compact | Ford Focus or similar

Relevant Reviews on Budget in United States

Anonymous

View more >
Reviewed: Mon, Mar 16, 2026
About Budget: 10.0 /10
Pretty good overall, picking up and returning the car was really easy and hassle-free.
About QEEQ: 10.0 /10

Julie Maltz

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Reviewed: Mon, Jun 3, 2019
About Budget: 8.0 /10
The vehicle was in excellent condition, almost brand new. Initially, we added a GPS, but later found that our Huawei phone could navigate using the internet. When we requested to remove the GPS, the staff initially said no, but eventually upgraded our car instead. This type of sales approach is acceptable.
About QEEQ: 10.0 /10

Carr Marshall

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Reviewed: Fri, Oct 18, 2019
About Budget: 4.0 /10

Eleanore Ferguson

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Reviewed: Wed, Feb 9, 2022
About Budget: 4.0 /10

Winni Law

View more >
Reviewed: Sat, Oct 13, 2018
About Budget: 8.0 /10
The attitude of Budget in Seattle was quite good. They might have realized we were returning customers through our conversation, so they didn't dare push additional charges.

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