Best pick up and drop off . Thanks

When I made reservation I reserve car VW Passat ESTATE or similar, because we are 5 persons and quite many luggages so we need space. What we get was maybe from next car group, but car space was small. There was quite big Work to get all luggages fit to given car. + we have babycarries also. So, im disapointed because car space was not what we expected!!!!

The renting process went smoother than I expected! There wasn’t a long queue and the staff knew what to do. Once you have all the necessary documents, renting is a piece of cake.

The price drop insurance was nice. But once it's rebooked and the price drops again, it won’t rebook again. Wish it would continuously rebook for a better price until renting time.

Car condition was very bad. You can't give that car to customer. Very long time to wait for pickup. But other things are very good.

I had to wait over 1 hour to get the vehicle and this is after all the process of signing the contract (which was another 30 minute). They made me wait outside in the middle of the street in the wind for over 1 hour and then gave us a very old van in terrible conditions