Best pick up and drop off . Thanks

The worst car rental experience I've ever had. Not only were they rude, but after paying the rental fee, they directly charged my card 998 euros as a deductible for insurance, claiming it was not a deposit. They said it would be refunded 12 to 15 business days after confirming the car was fine. I've rented from companies like Avis and Sixt before, and they usually just take a note of your credit card without charging a deposit. This company, however, charges your card immediately and doesn't refund upon return. You could barely find this clause in the rental contract. I wanted to switch rental companies, but they charged me since I didn't provide a PIN immediately. It felt like theft, especially since it was cash. If I weren't abroad and didn't want to ruin my trip, I would've called the police! I even contacted the rental platform's customer service, but only received standard replies saying everything would be fine and they'd report the issue. My question is, what if my credit card expires before I get my refund? Who covers that nearly 1000 euros?

Right across from the airport

All went as expected. The staff who checked the car condition in Corfu were very friendly and helpful. There was no queue at the rental desk. Skoda Fabia deisel.

Very good value for money

We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.

Very disappointed, customer service was appalling, various issues and do not want to waste any more time on this. Will never hire a vehicle from them again.