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Search for Europcar Car Rentals in Mexico City

Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
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Chevrolet Spark image
Europcar
Mexico City Airport(MEX)
Mexico City
Mexico
Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Maria Felix

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Europcar
Merida Airport(MID)
Merida
Mexico
Reviewed: Fri, Mar 28, 2025
About Europcar: 10.0 /10
No hidden charges.
About QEEQ: 10.0 /10

Walker Boyle

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Europcar
Mexico City
Mexico
Reviewed: Wed, Mar 26, 2025
About Europcar: 8.0 /10
Relatively friendly.
About QEEQ: 10.0 /10

Zona Sheridan

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Europcar
Mexico City Airport(MEX)
Mexico City
Mexico
Reviewed: Wed, Sep 11, 2024
About Europcar: 10.0 /10
The rental company provided excellent service.
About QEEQ: 10.0 /10

Theresa Needham

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Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Wed, Aug 29, 2018
About Europcar: 10.0 /10
The pickup process was a bit slow, it took an hour
About QEEQ: 10.0 /10

Martin Merchand

View more >
Compact | Volkswagen Vento or similar
Europcar
Guadalajara Airport(GDL)
Guadalajara
Mexico
Reviewed: Wed, Mar 20, 2024
“Agridulce”
About Europcar: 9.0 /10
Al llegar por el auto se me hizo saber que para Europcar el seguro que había contratado por AXA no era valido y que solo tenia responsabilidad civil para terceros. Que si me lo queria llevar deberia dejar un depsoito de 14,000 USD o su equivalente en moneda nacional o contratar un seguro con Europcar de 1,207 pesos por los 2 días. Por tal razon me vi obligado a pagar este segurio adicional a pesar que con QEEQ habia pagado mi seguro.
About QEEQ: 10.0 /10
La experiencia con QEEQ siempre ha sido satisfactoria pero no hay comunicación entre cliente, aseguradora y QEEQ, ya que esto que me paso que me solicitan dejar un desposito de 14,000 USD o pagar un seguro cuando ya lo había contratado NO DEBERIA DE SER. Por lo que pido la devolución de esta cantidad porque al final pague DOBLE SEGURO. Adicional se me habia hecho saber que tenia un bono por 30 USD en mi proxima reserva y cuando hice este reserva esta posibilidad de uso no me fue posible aplicarla. Espero devolución del este pago doble de seguro.

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