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Live chat Email us Service Code: 9823618268
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Hertz has a poor sense or regard of customer service

Reviewed: Tue, Apr 9, 2019
About Hertz: 2.0 /10
We couldn’t get the car. It was the most terrible car rental experience ever Initially booked car didn’t have floor mats and my foot kept slipping so I requested to change the vehicle. After waiting for over 30 minutes we were finally upgrades to a bmw5 series . We then had to wait for the car to be washed. After 15 more minutes the guy came to us and said he cannot let us this car as someone else already booked it. So we walked away without having a car at all ! It was a complete waste of time.
Compact SUV | Nissan Qashqai or similar

Relevant Reviews on Hertz in Ireland

Cliff McCarthy

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Reviewed: Fri, Jun 21, 2024
About Hertz: 10.0 /10
Satisfied
About QEEQ: 8.0 /10

Albert Irving

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Reviewed: Sat, Aug 24, 2019
About Hertz: 10.0 /10
Very nice and friendly staff

P.Henry

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Intermediate | Ford Mondeo or similar
Reviewed: Sun, Jun 2, 2019
“Ruined by the disgraceful hertz guy taking the drop off”
About Hertz: 4.7 /10
The Hertz representative at the drop off tried to rip us off. He tried to charge us €120 because there was a little sand in the car. We had two children in the car one was sick the other sleeping, he woke our sleeping child. We were forced to drive to a garage to hover the car and had to do the cleaning in the pouring rain. I believe the hertz guy threatened us with a huge bill so we would do his job for him so he wouldn’t have to get wet in the rain. He was a disgrace. He also left the door unsecured so when we drove away our child’s door was not secure.
About QEEQ: 8.0 /10

T.Clements

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Compact SUV | Nissan Qashqai or similar
Reviewed: Sun, Feb 17, 2019
“I won't use easyrentcars.com again”
About Hertz: 10.0 /10
It was great. They were really helpful

G.Jurey

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Jul 19, 2018
“Very happy with car and satisfied with sevice”
About Hertz: 9.6 /10
Like: Car was very economical and ideal for our situation.
Dislike: Perhaps having airconditioning would have made a big difference with experiencing such warm weather during our stay .

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