Satisfied

Average

This time we got a free upgrade. Originally we booked an economy car, but we ended up choosing from mid-range options like Camry and Chrysler. We went with the Chrysler 200, which was very comfortable with a large trunk.

I received a white Chevy Cruze. The car indicated low battery voltage (13.4V) after ignition. I didn't pay much attention to it at the time. While driving, the voltage went up to 13.9V, then fluctuated between 13.4V and 13.9V. It didn't affect driving or ignition, but it did make me a bit worried.

The service at the airport branch was very good. When we arrived, there were many customers lining up to pick up their cars, but the branch had a self-service pickup option. The self-service system had Chinese instructions, guiding us step by step, and we quickly collected our car. It was really convenient, but this branch didn't have Chinese-speaking staff, which was fine too. Foreigners think simply; we got the car and set off immediately. Returning the car was even simpler. The staff took a quick look at the car, saw no issues, and immediately said OK, and we headed to the airport!

The store is easy to find, not many people in line, and the paperwork is simple. Returning the car is very efficient, it only takes 5 minutes.