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Live chat Email us Service Code: 4299068171
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Bad start of the location that ended fine

Reviewed: Sun, Dec 6, 2020
About Budget: 7.0 /10
At check-in it was horrible. Everything was included and paid for before we arrive. He said it didn’t include liability and wanted to charge $600 $600 more above and beyond what we already paid for the car even after showing him our voucher. He refused to take the Boucher I didn’t wanna argue with him anymore when he would not give us a car unless we signed. After 30 minutes Kathleen with him I signed the document and figured I’d take care of it when I got home. In the meantime I got in contact with QEEQ and they were very responsive. And returning the car I told them I was going to have an investigation as they wanted to charge me $600 more. I talked to a gal supervisor and it did get all resolved
About QEEQ: 10.0 /10
They were very responsive and said they would help us out with any issues
Standard | Volkswagen Vento or similar

Relevant Reviews on Budget in Mexico

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Economy | Chevrolet Aveo or similar
Reviewed: Thu, Mar 6, 2025
“Ótimo carro, recomendo!”
About Budget: 9.0 /10
O aluguel do carro correu tudo bem e a empresa foi muito organizada o tempo tudo. O único inconveniente é em Cancun o seguro de proteção de terceiros é obrigatório e não está incluído no orçamento - ficou cerca de USD25 por dia, e isso fez com a minha reserva terminasse quase o dobro do que havia pago inicialmente.
About QEEQ: 8.0 /10
Poderia deixar mais claro que seguro para terceiros não está incluído na proteção oferecida.

G.Villarreal

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Economy | Nissan March or similar
Reviewed: Mon, Dec 23, 2024
“Excelente experiencia”
About Budget: 10.0 /10
Todo bien x el ente carros nuevos y personal demasiado amable
About QEEQ: 8.0 /10
Muy bien todo virtual

J.Arceo Cid

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Small SUV | Mitsubishi Xpander or similar
Reviewed: Thu, Oct 10, 2024
“Mal, te dan el auto que quieran y no te aceptan el seguro, a fuerzas tienes que pagar uno mas caro”
About Budget: 8.0 /10
Te venden un seguro más caro y si no lo quieres tienes que dejar $50 mil pesos en garantía

Alejandro

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Small SUV | Volkswagen Tiguan or similar
Reviewed: Wed, Sep 18, 2024
“No sirve la reserva ya que ahi te dan lo que quieren”
About Budget: 6.0 /10
El auto reservado no lo respetaron, me dieron uno varias categorías mas bajas y no me dejaron rentarlo a menos que pague un seguro adicional con ellos. Para la devolución no estaba el personal disponible en el mostrador y a la fecha no me han depositado el fondo retenido.
About QEEQ: 10.0 /10

Marianna

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Standard | Volkswagen Vento or similar
Reviewed: Sat, Oct 29, 2022
“Driving in Mexico can be a challenge”
About Budget: 8.0 /10
Counter at airport.
About QEEQ: 10.0 /10
Quick and Easy.

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