I had to book 3 cars before I could even get one! The first 2 refused to rent for the price!

During Christmas, there weren’t many customers, and the service was quite good. However, the car condition was very poor; it was an old vehicle.

La chica que nos atendio para recoger y entregar el coche fue la misma y la verdad fue extremadamente amable, incluso apoyandonos a llegar a la estación camionera. Mi unica observación sería con el número en donde se reportan los siniestros (se nos poncho una llanta), ya que creo que tienen alguna falla con su conmutador ya que a la persona que me atendio le entro mi llamada mientras estaba el ya en una llamada.

Good service, professional.

The queue situation was manageable. Later, they offered a paid upgrade to an automatic transmission, which I accepted.

The worst experience with Hertz I have ever had. They tried to sell third party liability insurance even though the contract clearly said it was included.