No amount of savings is worth two hours of indoor late night waiting.

staff quite aggressive on sale of insurance and gas

There was nothing wrong with the car, however the experience wasn't a great one. There was only 1 (one) agent to check us in and it took us over one hour before we finally received our car. This is not the first time that this happened to me and I do not see any improvement on their end. It is a cheap car rental and the service shows that.

Took over an hour to service 10 customers. People with reservations that hadn't paid were told no cars were available. Staff was rude and on their cell phones.

The person who helped us at the service counter was the rudest person I have ever had help me with any purchase. Because of him I will never use this company again. Also, the vehicle was not the same class as I had booked. I was expecting a Jeep Grand Cherokee or similar, and was given a smaller SUV, Mitsubishi Outlander. Aweful

waited more an hour to get the car.