Easy and smooth process.

Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.

Easy to use and visually acceptable

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

Very helpful and vey fair. Pamela in the Cairns office was very professional during the vehicle inspection process.

Great staff in cairns office

Like: Ease of pick-up drop off, friendly staff and condition of vehicle.
Dislike: Vehicle drop off was a little sqweezy.