CAIRNS CAR RENTAL REVIEWS

Excellent

The staff were very friendly and cheerful, thumbs up!

The Hyundai Cerato was replaced with a hybrid Toyota C-HR. Great car with strong performance and smooth handling.

The counter staff were very pushy on insurance upsell. He tried to convince me that my travel insurance and CC insurance would not cover my excess. He then went on to tell me that if I was in an accident I would have to pay the daily rate while the car was off the road and my insurance would not cover it. I didn't believe so I called the call centre, and they confirmed this to be true. I won't be using them again for this reason. The other issue was that I could not inspect the car properly due to rain and there was no where under cover to park.

Very satisfied.

Excellent. The car was very clean and new. The paperwork was processed very quickly, and this car model is very easy to drive.

Quite suitable for the Cairns market.

The car rental company provides a free airport shuttle bus, which is very convenient.

Great and fast. Online check-in in advance made the car pickup very quick.

Great downtown location for a renting a car for a 1-day trip for several people to avoid purchasing multiple multiple bus tour tickets!

The staff at the store were very nice, and both pickup and drop-off were highly efficient. Simba's local car rental service is reliable, affordable, and the vehicles are in great condition.

No

Couldn't get in touch with qeeq

Very satisfied with the service. The whole process went smoothly, although the wait time for picking up the car was too long.

Excellent service, the lady was very patient.

The store is easy to locate, staff are friendly, and both pickup and return processes are quick and straightforward.

Satisfied

Excellent service from the rental company

Very satisfied

Very satisfied, they even upgraded me to an SUV for free. The car was very new.