- very smooth and fast on both QEEQ and Alamo

Renting the car was quite convenient.

Great car rental company, very convenient pick-up and return, no sales push from the staff, clean and efficient, friendly attitude, very proactive in solving issues, excellent.

The rental company didn't charge the toll fee to my credit card, resulting in a $428 fine for a $7 toll.

Very convenient and friendly. They helped us with our luggage without expecting tips. They even allowed us to place large items (like a golf bag) near the front door. There are also self-service options for the paperwork.

Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted. Most importantly, when I provided my booking reference, they said my reservation number had already been used. It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English? QEEQ needs to improve its coordination with overseas car rental companies.