Great service

Enjoying using the platform

LUIS PONTE was very UNPROFESSIONAL, rude and arrogant.when I dropped off the vehicle the inspection with done with a fine tooth “ per say”. It was a very very thorough inspection. MELVIN even went on his knees in front of every tire to inspect for damage HOWEVER when I picked up the vehicle he wasn’t very keen on documenting all the existing damage on the vehicle. That made me very uncomfortable as if they are looks for tho fa to charge you when you drop off the vehicle.

The car was brand new but the engine was noisy and seemed to have trouble shifting gears even though it was an automatic and I was always driving exactly the speed limit. I was pressured into buying $600 in insurance for the one-week rental because they said that if there was even a small nick in the paint from a rock I would owe tens of thousands of Euros. The woman at the sales desk wrote down some huge numbers of fines that I would be charged. I returned the car with 600 km of mileage and in perfect condition -- but I had been pressured to buy a ridiculous amount of insurance. I will not rent from them again.

Great counter staff, very helpful, friendly and good communication.