Everything went well

Very good, renting again this year in Canada.

Car had been smoked in previously and the smell did not diminish during the entire rental period, car seats and interior very stained. This is the second occasion I have been given a car like this from this location, whilst the rental staff did explain there is nothing they can do to prevent this from occurring from other renters they do state they will charge for a clean if this does happen, this car had not been cleaned. It does seem if you book via a consolidator with Europ car rather than direct with them you won’t always be offered the best cars but that’s the cost of trying to save a few pounds against booking direct with Europ car.

pick up took ages, maybe more staff could be on at peak time on a friday night?

Really great

Very pleasant and trouble-free experience. Very good value for money.

Like: Every thing except wait times
Dislike: Nothing