Satisfied

The fuel tank was not full when picking up the car, but they quickly allowed us to hit the road after taking pictures for evidence. Very responsive.

It was not the model I booked. I remember the price was over 200 RMB per day when I made the reservation, but it ended up being 760 Rand per day.

Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful.

The guy at the collection point was not super friendly and helpful and took his time - understand it was late but they knew we were coming... The car was a bit smelly when we arrived and our requests were all ignored. Overall, it was ok but not the easiest car for the CT roads that are rather hilly.

Smooth process - nothing to complain about.

Easyrentcars's price include all of the insurance and then I was charged on damage collision and theft protection insurance at Europecar again without explanation in advance. They told me I signed the contract so it means I accepted and could not claim it back.