Satisfied

On the first day, after passing through an unavoidable muddy pothole, the car's mudguard fell off while driving. The company assisted with a replacement car without any hassle! Unfortunately, at the time of the replacement and when returning the car after a week-long trip, they did not inform me of any subsequent charges. Fortunately, the repair cost was just over 3,000 TWD, and the rental platform fully reimbursed me!

The pickup process was very fast.

The fuel tank was not full when picking up the car, but they quickly allowed us to hit the road after taking pictures for evidence. Very responsive.

When we went to rent a car, there was almost no waiting time. Although our English was not very good and communication was a bit slow, the lady who assisted us was patient and very helpful.

Pickup and drop-off were both very quick and convenient