Excellent

Goldcar rezervation employee pushed us to buy for additional insurance when we checked in. they said to us AXA insurance will not cover my rental days because they will not issue damage invoice when we had accident. Also they want to claim past damage areas to us. We rejected because we did not do anything. Was very bad experience. Please investigate this customer attitude.

Was really good . Customer service was very good too.

The car exceeded my expectation

Instructions on how to find it were not clear and really they should have someone at the airport with a sign at all times (our flight was delayed). There was a large additional fee for no-risk cover and the woman serving us did not explain it well - wish I could have known about that in advance. The fuel hold also was not removed and there was a huge queue. We were offered an upgraded car which was great, and we loved the vehicle.

Waited a long time for pick up. They would not accept Amex and forced me to buy insurance. If I did no they would not rent the car seeing I did not have visa or MasterCard with me.

Like: Good quality of car, short time on picking up and dropping off.
Dislike: Very high cost of insurance, 98eur just for few days!! Insurance for one year for this cost is 7.300eur, that is the most expensive insurance that I ever heared!!