Excellent

The car had downgraded features, and there was no response from the rental company. I was also forced to buy a 200 Euro insurance!

Je n'ai récupéré qu'une partie de ma caution "essence", malgré un contrat/constat signé au moment de la restitution. $ Il faut maintenant que je passe plusieurs heures à essayer de récupérer la somme manquante. C'est vraiment pénible et insupportable.

Worst customer support i had encountered. We didn't find the shuttle from the airport. waited for about an hour from 2230 to 2330 and didn't see it coming to the designated parking (our plane landed at about 40 min delay). Then took a taxi to their office, which was closed after 2300, and then had to continue with the taxi to our hotel. When we got the day after to their office (taking another taxi) they just didn't care and said that there was a shuttle. Then they did us a 'favor' and agreed to give us the car with the original order from the day before. Offcourse no refund for the taxi was offered.

Navette à notre arrivée à l’aeroprt Nous conduisant au centre de location en 5 minutes. Par contre au comptoir on a essayé de nous vendre une assurance supplémentaire à 150€ pour éviter la caution à 1000€, les 242€ en cas de rayure, 100€ d’appel téléphonique en cas d’assistance, 142€ si le plein de carburant n’est pas fait. Nous avons résisté au discours «stressant » puisque easyrentcars comprend une assurance.

Plateforme de location très pratique, donnant tous les conseils notamment de ne pas prendre d’assurance supplémentaire au comptoir de location.

Like: very reasonable price.
Dislike: Although not pressed myself, a person picking up a car at the same time was subject to hard sell tactics over extra insurance.