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Search for ZOOM Car Rentals in Toronto

Really poor service. Took way too long at both ends. Unprofessional.

Reviewed: Tue, Apr 23, 2019
About ZOOM: 5.0 /10
The company promised to pick us up in 15 minutes, but it took more like 25. Then they're about 15 minutes from the airport. The car was not particularly clean. At drop-off, we waited about half an hour before anybody could talk with us. Meanwhile, I noticed they were renting cars to the next customers without even cleaning them!
About QEEQ: 10.0 /10
EasyRentCars platform worked great.
Honda CR-V image
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Compact SUV | Honda CR-V or similar

Relevant Reviews on ZOOM Toronto - Airport

Paul Cater

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Compact | Mazda 2 2 Doors or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Nov 11, 2019
“All good.”
About ZOOM: 10.0 /10
A little out of the way but for a 2 week rental the money I saved was well worth it.
About QEEQ: 10.0 /10
Always easy to use and the best price.

Unsatisfied customer

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Full Size | Toyota Camry or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Tue, Oct 1, 2019
“Zoom - dishonest and far from airport EasyRentCars - good service”
About ZOOM: 5.3 /10
We will NEVER use Zoom again. 1-The rental car company is far from the airport. 2-The check-in was very long. 3-The staff seems very dishonest as they are now trying to charge us for a small scratch that we never did whilst the whole car has dents and scratches all around it. Very dishonest and unprofessional. We wonder how many others they have done the same thing to. We also saw them charging foreigners who could not communicate well in English very high extra fees for odd things. EasyRentCars should not do business with them.
About QEEQ: 10.0 /10
So far we have loved EasyRentCars and have told many of our friends about them. However if we get dishonest service like Zoom again we may reconsider.

P.Wong

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Intermediate | Toyota Corolla or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Jun 26, 2019
“Good. Will book again next time.”
About ZOOM: 7.0 /10
Wait longer time (more than 45 mins) for shuttle bus. No up-sell of additional insurance.
About QEEQ: 8.0 /10
Easy and response quick.
post image

RichD

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Convertible | Ford Mustang Cabrio 4 Seats or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Jun 19, 2019
“Good rental but far too expensive! BEWARE additional costs!”
About ZOOM: 6.7 /10
Forced to buy additional insurance for the first time - I rent frequently with other companies and have never had this problem before. Was also charged extra for extra milage, despite not driving much over my rental. Additional charges doubled the cost of the rental. BEWARE!
About QEEQ: 8.0 /10

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Intermediate | Dodge Attitude or similar
ZOOM
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, May 23, 2019
“Avoid zoom when added all hidden fees it's not worth the hassle, time and money. Never again.”
About ZOOM: 7.0 /10
Hidden daily insurance fee of 8.99 despite having a separate car insurance from my credit card. Zoom is located over 10km from the airport - location misleading and very inconvenient. After our drop off we were refused a shuttle back to the airport as it was too late, we needed to pay additional 20$ for transport back to yyz. Overall with all the additional cost and inconvenience I will never use zoom again and will spread the word amongst my friends and family
About QEEQ: 8.0 /10

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