Invalid insurance, could not use for rental purpose.

Bryan Gregorski

Canada

Reviewed: Wed, Apr 13, 2022

About Routes: 5.0 /10

The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.

About QEEQ: 8.0 /10

Worked fine.

Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.

Compact | Toyota Corolla 2 Doors or similar

1 days rental

Relevant Reviews on Routes Calgary Airport

Penelope Charley

Canada

1 days rental

Reviewed: Wed, Oct 9, 2019

About Routes: 10.0 /10

The location is close to our hotel, and the car is very new.

About QEEQ: 10.0 /10

F.Obodozie

Canada

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Fri, Jan 3, 2020

“it was ok by and large though. Only problem was Routes not operating 24/7”

About Routes: 8.7 /10

As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.

About QEEQ: 8.0 /10

M.Haghjoo

Canada

1 days rental

Intermediate | Nissan Sentra or similar

Reviewed: Wed, Nov 20, 2019

About Routes: 10.0 /10

I should appreciate the concern, kindness and support of Nisha and Sunny, the supervisor and their great behaviour and kind advice.

About QEEQ: 10.0 /10

Y.Supavatanakul

Canada

1 days rental

Intermediate | Honda Civic or similar

Reviewed: Tue, Sep 10, 2019

“Poor corporation of Easyrentcars.”

About Routes: 7.7 /10

The staff at pick up was ok. They explained everything to you. The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin. The drop off process was so slow. I had to wait half an hour for returning the car.

About QEEQ: 7.0 /10

Canada

1 days rental

Medium SUV | Nissan Rogue or similar

Reviewed: Thu, Feb 28, 2019

About Routes: 10.0 /10

The car was booked and paid for prior to the pick up. When I got there they had no record of the booking in their system. The service lady resolved the discrepancy satisfactorily. This was the second time in 3 months I used Routes and I used it the second time because of very good experience the first time and I would use them again.

Invalid insurance, could not use for rental purpose.

Relevant Reviews on Routes Calgary Airport

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