Good experience

Great service

Staff at location pickup (Rachel) and drop-off (Jennifer) were excellent. I should also compliment the other clients waiting when I picked up the vehicle ( a very collegial group). One of the benefits of a non airport location is that nobody is in such a rush to be somewhere else

Directed to from Kayak

Tellement belle !! Cette voiture correspondait parfaitement à nos attentes. Propre, un magnifique bruit de V8 en décapotable dans New York. ;-) Plaisir de voir les grattes ciel de la voiture en conduisant. La compagnie Hertz a été impeccable, rapide et efficace.!! Je recommande.

Nous a permis de trouver une magnifique voiture en promo chez Hertz. Correspondait parfaitement à nos attentes. je recommande vivement.

There was only one agent at the counter with a line of about 15 people. He was doing his best, but the Hertz people should have anticipated the high volume of arrivals coming in. All the other car rentals had at least two people serving customers and they expedited their rentals very fast. After close to an hour standing in line, they finally got another agent to help out. Needless to say, I arrived at my final destination at 2:30 am instead of 1:30 am as planned. Other than check in, everything else was great. Return was very fast.

Like: Good experience
Dislike: I have not received my invoice