Great service at drop off and pick up. Car was an upgrade from what I expected.

The attitude of the Czech people is generally average, and the wait wasn't too long.

No response to requests for required claim documents.

The store was decent, but returning the car at the airport location took me 3 laps around the airport to find.

Both pickup and drop-off were very convenient.

Budget doesn't have a great reputation, so make sure to inspect the car carefully. Even if you have full insurance, issues can still arise. We found several scratches that weren't documented when we picked up the car and had the staff note them. However, when returning the car, we discovered scratches on the lower front windshield that we hadn't noticed earlier. We had driven for less than two days and hadn't hit anything, so we're just glad we had full insurance.