The Provided Location was Totally wrong. I didn’t find any sign of Rental company in said location.

There was no pressure to purchase additional insurance or child seats when picking up the car; also, returning the car was hassle-free, with just a quick inspection and a signature.

Quick pickup and return, good service attitude.

Car was great, but pickup took a long time due to only 1 staff member on checkin. There were a number of people waiting and the pickup took a long time.

Great

Pick up location requires shuttle to get to, very inconvenient and difficult to find, especially after travelling long haul with young children and many bags. Extra time required when returning vechicle, difficult to get to especially with construction and traffic on highways. Very easy to underestimate time required to get to location, drop off car, await shuttle, transport to airport, and make check in. Rental location should be at airport site. Although rental was fine, I will avoid renting again from this location due to the excessive time and difficulty accessing, especially if flight lands late in the evening.

Problems with the vehicle : terrible smell when turning the fan on (we had no choice to turn it on as it was raining...), The gas was not full as it was supposed to be because they had too many reservations on that day (it is really hard to gage how much you put to get the same level as when you got the car). And it was dirty inside... Not the best experience with the car. Besides that, very nice staff.