Probably the worst (so far)

Best price for LAX. No pushy sales tactics, no problems at drop off, all very smooth and professional. Got to choose any economy or compact car I wanted.

Booking was smooth, best price and notifications emailed to me when anything needs to be done.

Needed more staff at pick-up location but when we got to the counter staff were very nice.

Didn’t seem familiar with easyrentcar and kept insisting that we need buy more vehicle insurance as it didn’t show up in their system.

I could’ve given a perfect 10 rating if it wasn’t for the counter staff at thrifty. He was so pushy in selling us the insurance coverage despite us paying it through easy car rentals, which could’ve resulted to paying twice on insurance. The queue was getting long for the other customers and he still carried in with his upsells.

Good find!

I paid for my car in advance and was under the impression nothing else needed to be paid. Upon collecting the vehicle I was given another invoice which was not clearly explained to me. There was a whole lot of items such as additional insurance which I didn't understand and quite frankly didn't need. The sales person simply gave me the invoice and didn't go through what each item meant. After a 16 flight I wasn't in the right frame of mind. It's quite disappointing to say the least, will not use Thrifty again, they are very dishonest.